Tru by Hilton Amarillo West

Location was new so it was close to newer/nicer-area restaurants. After driving all day, this is important to us… take care of the pup, quick eat, relax (Also it’s nice having cold drinks available for purchase at check-in. 👍🏻👍🏻👍🏻)

We stayed here on 8/25/23 and on 9/7/23. Both times Blake at the front desk provided exceptional customer service. He was very accommodating with our room selection and parking. We were pulling a trailer with offroad vehicles and were concerned about overnight parking in an area that was secured. He assured us security would be making rounds and was able to put us in a room where we could see our vehicles. He also offered to help us with our luggage. He is an exceptional young man who seemed to enjoy his job. He was very courteous and pleasant and made a very good impression. I did consider booking with Hyatt Place, but their breakfast (at Hyatt in Utah) was lacking and they only had half and half or milk at the coffee bar. Blake and your breakfast buffet were deciding factors.

Loved the different choices for breakfast that was offered. The layout was great, staff always replenished anything that was low. It was in a great place to enjoy and relax while having our breakfast.

I liked the beds they were comfortable, the bathroom standing shower, the lotion and hand wash dispenser next to the sink and the body wash, shampoo and conditioner dispensers too. great staff, service courteous always helpful but what I liked the most was the peaceful and quiet the place was. I would totally stay here again pet friendly. the breakfast was awesome. lastly even for some they don’t care much for the room entrance I like card key to the sensor door instead of key inside the slot

Felt very safe. Room was spotless. Bed comfortable and clean. No carpet is fantastic - no allergic reactions to cleaning products.